How to Design a LeanKit Board that Encourages Speed

leankit board

Visualizing what you do now is largely regarded as one of the initial steps in a Kanban or Lean journey. Even starting with simple To Do, Doing, and Done lanes on a LeanKit board works wonders. People know what work is “happening” and the current status. They understand the flow of work and sequence of actions to get things done.
This transparency — one major outcome of visualizing work — is only the starting point though.

What most teams are really aiming for is speed. So the question becomes: What steps does a team need to take to go from simple visualization to continuous, speedy value delivery?

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What’s New: Make IT Service Management Visible with New Kanban Board Templates

advanced reporting

When multiple teams, various tools, and stakeholders from across the business are involved, IT Service Management (ITSM) processes can be complicated and challenging to manage -- but Kanban can help. We’ve created new board templates, based on ITIL guidelines, to quickly get started on managing and implementing your ITSM processes. These new Kanban board templates will give your team the visibility it needs to take a systems-thinking approach to prioritizing and managing problems, changes, and incidents -- resulting in faster time to resolution and reduced costs.

Keep reading to learn how your team can use these Kanban board templates, with specific examples of some of your most common workflows: incident resolution, problem and incident management, change authorization, and change implementation.

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The Lead Time and Cycle Time Debate: When Does the Clock Start?

lead time

Recently, a group of my LeanKit coworkers and I were talking Kanban. The age-old debate surrounding the definitions of lead time and cycle time came up, and we all rolled our eyes a bit. The Lean community has rehashed this topic a million times already, but it seems we still can’t seem to reach a consensus. The topic can be confusing to those new to Kanban, and unfailingly frustrates experienced practitioners. In this post, I’ll explain why these definitions are commonly debated. I'll also explain how a simple definition can help you make the most of these Lean metrics.

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Kanban Calculations: How to Calculate Cycle Time

cycle time

In my last post, I talked about the basic metrics of flow (cycle time, throughput, and WIP) and shared what data you’d need to collect to get started. Now that you have the data -- how do you turn it into meaningful flow metrics? You’ll just need to learn a few simple Kanban calculations. In this post, I’ll share how to calculate cycle time using start and finish times of work items.

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