In my last post, I talked about the basic metrics of flow (cycle time, throughput, and WIP) and shared what data you’d need to collect to get started. Now that you have the data — how do you turn it into meaningful flow metrics? You’ll just need to learn a few simple Kanban calculations. In this post, I’ll share how to calculate cycle time using start and finish times of work items.
If you practice Kanban, you already understand the incredible insight that visualization can bring to the way you work. But do you know how to use that insight to optimize your workflow? You might be surprised to learn that you already have all the data you need to begin optimizing flow — you just need to learn a few basic Kanban calculations to turn that raw data into actionable flow metrics.
We asked Dan Vacanti, CEO and co-founder of ActionableAgile and author of Actionable Agile Metrics for Predictability, to share his insights on how to use Kanban metrics to optimize flow. In a series of posts, Dan will explain how to harness the power of data in Kanban to help you maximize the value you can bring to your customers.
In this post, you’ll learn the basic metrics of flow, and how to analyze the data your board data to begin optimizing your workflow. In future posts, you’ll learn how to use Kanban calculations to continously improve your process.
My name is Ariel Klontz, and I have been working at LeanKit for the past few months as an intern alongside Andy Hoover on the Customer Documentation team.
When I first started here, I was nervous about how much work I could really accomplish on a part-time basis; but working at LeanKit opened my eyes to a whole new way to manage work. Working in a virtual Kanban board showed me how powerful our tool is — it keeps our entire team on the same page, even when the pages are constantly turning. I don’t have to wait to be told what to do. I can see what work I need to accomplish by glancing at our board, and I have the tools to move forward with it.
Today I’ll share how LeanKit helps our team systematically update our Knowledge Base based on product updates and customer feedback, so customers always have the latest information about our product. I’ll also explain how using a virtual Kanban board enables everyone — even part-time interns — to add real value.
Whether you just built your first Kanban board or you’re a Kanban expert, it’s always smart to deepen or refresh your Kanban knowledge by reading the work of leading influencers.
Hana here, from Product Marketing at LeanKit. One of my main roles is as a liaison between our Product and Marketing teams, ensuring that feature releases are communicated effectively with you, our customers.
I was recently asked to name my favorite LeanKit feature, and to be honest with you, that’s a bit like picking a favorite child. I decided to begin with LeanKit’s Subscribe to a Card feature, because it’s had a tremendous impact on the way I manage cross-departmental work.
Choosing a Kanban App
Kanban apps are increasingly adopted by enterprises looking for ways to optimize workflow processes and accelerate value delivery. While teams may start out using a physical Kanban board, the need to streamline communication between distributed and cross-functional teams quickly prompts most teams to adopt a Kanban app.
My name is Andy Hoover and I manage our Customer Support operations here at LeanKit. I spend my time making sure our amazing team of support agents has the tools, training and processes in place to help our customers with any questions or problems they run into when using LeanKit.
In this post, I’ll explain how LeanKit’s support agents use LeanKit integrations to automate part of the ticket escalation process and ensure quick, accurate resolutions for our customers.